I seldom make posts like this but this guy was just terrible. I recently purchased a SodaStream machine and of course, I want to void the warranty right away (by not purchasing SodaStream-branded proprietary CO2 refills). I do my due diligence online and settled on a CO2Doctor manufactured SodaStream adapter. This allows me to use common paintball CO2 tanks instead of the SodaStream ones. Well, I order on 11/30/2013 from the eBay store. The seller claims he ships the “next day”. I guess the “next day” means five days later on 12/5/2013. It arrives nearly two weeks after I purchase.
I immediately go and get them filled from a reputable sporting goods store, as stated in his listing on eBay for a few bucks – $3.50 + tax, to be exact. The first tank fills fine. The second tank, however, cannot hold the CO2. The pin/Schrader valve has a slow leak. I try at another place and they come to the same conclusion; the tank is bad. I then request a replacement from the seller and he will not budge and is just plain rude. For all I know, he’s shipping out defective tanks to get rid of his defective stock.
Figures, I should have seen this coming from how he wrote up his eBay posting – using all sorts of accusatory language and disparaging his competition with unfounded claims of grandeur. In the end, I had to get the valve replaced for an additional $25. I’m sure you can use any other tanks, though, like the ones available on Amazon, also made in the USA
See this video on YouTube on how defective the tank is.
Bottom line, don’t buy CO2Doctor branded CO2 tanks. On a happier note, the SodaStream adapter works great but I would avoid purchasing anything from this guy in the future because the SodaStream adapter you receive may be defective and you’ll have to part the sea to get a replacement.
Some tanks that are sold (Empire is an example of this) have a warning on the tank itself “This product has chemicals known to the state of California to cause cancer or birth defect…”. read: it has lead. So to some extent; there are tanks you should probably avoid.
I agree. He claims to be a disabled Vietnam veteran with 70% disabled. That means customers receive 30% customer support. If he was a real veteran brother he wouldn’t have accused me of being distasteful for being proud enough the say I was a Vietnam vet. After I finally receive my refund he will regret treating me a customer like a vv
WELL THINGS HAVEN’T GOTTEN BETTER WITH THE EBAY STORE, I MESSAGED THE SELLER TO FIND OUT EXACTLY WHAT PARTS I WOULD NEED TO USE A 5LB TANK. THE SELLER WAS VERY SHORT AND REFERRED ME TO THE WEBSITE. HOWEVER I HAD BEEN TO THE WEBSITE AND THEY SELL SEVERAL VALUES, ADAPTERS ETC. I DIDN’T KNOW WHAT I NEEDED. WHEN I WROTE HIM BACK TO SAY IF HE WAS TO BUSY TO ANSWER MY QUESTIONS I WOULD GO ELSEWHERE. WELL NEEDLESS TO SAY HE IS A VERY NASTY INDIVIDUAL TO DEAL WITH. I WOULDN’T BUY ANYTHING FROM SOMEONE SO NASTY. BEFORE YOU BUY SOMETHING AND YOU NEED ANSWERS, YOU ASK. I TOLD HIM I WOULD TAKE MY BUSINESS ELSEWHERE BUT BEFORE I DID THAT I WOULD PUT A COMPLAINT IN WITH THE WEBSITE DO TO HOW NASTY THAT INDIVIDUAL WAS (WHICH I DON’T THINK IT WOULD DO ANY GOOD BECAUSE I BELIEVE HE IS THE OWNER) WELL, THE LAST THING HE SAID TO ME WAS “shaking in my boots…. yet another pissy unhappy internet troll looking for yet another conflict” HE NEEDS HELP. THIS POST IS TO LET YOU KNOW WHAT TYPE OF PERSON YOU ARE DEALING WITH AND IF YOU HAVE ANY QUESTIONS THE RESPONSE WILL MOST LIKELY BE RUDE.
I made the mistake of buying some adaptors from this asshole. He never filled my order after three weeks, and he does not respond to email. I have filed a case with paypal, and will close it by next week. He has a page that rants about why he has no phone support. He seems to have a following of dissatisfied customers from what I am finding a little too late.
Just like Kurt above , I too ordered an adapter kit from this vendor. I didn’t receive anything, and got no responses to my emails. Four in all, ZERO response.
I filed a claim with PayPal to get my money back.
DO NOT WASTE YOUR TIME WITH THIS VENDOR. FAIR WARNING.